Returns Policy RETURNS / . a. Goods properly delivered by the company can be refunded within 28 days upon request. These returns will be subject to cost of postage The cost is calculated by volume by courier. The cost of return postage is at the customers expense. b Orion mouldings will not be responsible for delays in processing or crediting returns, neither will the Company be under any liability for loss or damage of returns not correctly packaged. c. Goods returned as not wanted or incorrectly ordered must be sent carriage paid; will be accepted only if returned within 30 days from invoice date, in original condition and packaging and will be credited subject up to a handling charge (postage charges and costs incurred) d We reserve the right not to refund on damaged and misused goods.